Quality satisfaction statistics
The results of constant questioning Guests of OrexCA.com
Do you call this quality? 1.4%
It could be better 4.2%
I am fully satisfied 59.2%
Wow! You have exceeded all my expectations! 35.2%
OrexCA.com - Central Asian Online Travel Company
OrexCA.com - Unites Emerging Destinations
We send you our warmest greetings and are looking forward to your taking an interest in Central Asia!
A great idea, born at the right time, is not just bound to succeed but become a trend-setting revolution.
The web portal OrexCA.com was founded in October, 2003 to respond to the growing interest of individual travelers and Travel Agencies worldwide in the post-Soviet countries of the Great Silk Road as new tourism destinations. We utilize all modern Internet technologies to promote the tourism potential of the Central Asian & Transcaucasian countries and to highlight the infrastructure, attractions, customs, history and many other tourism related features of these countries to the visitors of our site.
Today, Internet bookings are becoming more and more ubiquitous worldwide. With the Internet changing every aspect of our everyday lives, and affecting the nature of the tourism industry, we have created a state-of-the-art technological tool to meet all future demands for the benefit of our clients.
Oriental Express CA Ltd., with a statutory fund of US$ 55000, was established in November, 2003 to manage all the activities of OrexCA.com and to provide high quality tourism services in the region (Uzbektourism license N 037-04, Certification ¹ 006550). It expanded rapidly over the following years and has developed a fully functioning, integrated chain of partners, providing high quality tourism services in every region of Uzbekistan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, Azerbaijan, Georgia & Armenia.
Oriental Express CA Ltd. (trade marks OrexCA.com, ÎTPUSK.UZ and GoUzbekistan.com) - is the first and at the present time only one tourism Company in Uzbekistan and Central Asia that has succeeded in introduction of quality management system as per ISO 9001:2008.
Our company is an active member of ATO (Association of Tourism Organizations of Uzbekistan),
KTA (Kazakhstan Tourism Association)
and the Chamber of Commerce of Uzbekistan.
The Company's Head Office is based in Tashkent, Uzbekistan and employs 18 multilingual permanent staff.
Our concept is to appoint an exclusive Incoming Travel Company Partner in each
country to offer a wide variety of services and provide quality tours along the Great
Silk Road, as well as separate travel services. At present, working with professional partners in many cities and regions of
the Central Asia & Transcaucasia, we are pleased to offer our customers a wide range of tourism services, combined with a high level of personal service.
The prices we are offering, particularly the hotel rates, are often 40-60% lower than Rack rates. We also place a high
emphasis on choosing transportation means, tour guides, restaurants and other service providers, working with only the
best; however, due to reduced internal costs, the high professionalism of our staff, effective arrangements with local
partners and a general client-friendly approach, we are able to offer our valued customers competitive prices for all
That's not all. We've provided everything one needs to know about traveling to this part of the world. So who makes all the choices regarding your vacation? You do. And who makes it that easy for you? We do.
The mission of OrexCA.com is striving to be the fastest, most convenient, and accessible travel guide in Central Asia.
Our Golden Rules are:
Experience & Personal Service:
as a specialist Tour Operator, we take a personal interest in all our Guests & Partners and take great pride in the satisfaction of our customers.
Our itineraries are innovative and each trip has been thoroughly researched. We have an intimate knowledge of our products and we personally check all the
details, which will make your travel special.
Quickness & Reliability:
all processing of business letters, elaboration of itineraries and routes and reservations are handled by one of our staff within max. 2 working hours (excluding
Sunday). If some operation requires more time, we will inform you immediately. Responsible person will not finish his/her working day if he/she has any non-replied
request or booking. We also always try to offer several alternatives. For instance, if a requested hotel is fully booked, we will endeavor to find a suitable alternative, even during the high season.
rates and negotiations have never, and will never be made available to a third party for any reason.
Welcome to OrexCA.com - Your Ultimate Virtual Travel Guide in Central Asia!